Product End-of-Life Notification
PEOL 02252025-002
Date: September 5, 2024
(Updated: February 25, 2025)

I. Summary

MultiModem® ZDX analog desktop modems are End-Of-Life (EOL) effective December 31, 2024.

II. Part Numbers Impacted

The following part numbers are impacted by this notification.

End-of-Life (EOL) Models (effective December 31, 2024)
Ordering Part Number	UPC Code	Description
MultiModem ZDX Analog Desktop Modems
MT5656ZDX	789407030901	V.92 Data/Fax Modem w/US Accessory Kit
MT5656ZDX-NPS	789407335969	V.92 Data/Fax Modem w/o Power Supply
MT5656ZDX-EU	789407031090	V.92 Data/Fax Modem w/EU Accessory Kit
MT5656ZDX-GB/IE	789407031113	V.92 Data/Fax Modem w/GB Accessory Kit

III. Key Dates

Near-End-of-Life (NEOL): September 14, 2021
Last-Time-Buy (LTB): October 3, 2024 (or while supplies last)

Non-Cancellable, Non-Returnable (NCNR) Agreement Required
Shipments prior to December 31, 2024
End-of-Life (EOL): December 31, 2024

IV. Suggested Action Plan

To help facilitate this transition, we recommend the following actions be taken:

• Forward this notification to others in your organization who are actively involved in the sale or support of the devices listed in this notification.
• Remove End-of-Life (EOL) models from pricing system, quoting tools, and websites.

V. Warranty and Support

MultiTech will provide technical support and repair or exchange of the products listed in this notification through the warranty period of the installed device.

VI. Additional Information

If there are questions or if additional information is required regarding this Product End-of-Life (EOL) Notification, please contact your MultiTech sales representative or visit the technical resources listed below:

World Headquarters - U.S.
+1 (763) 785-3500 | sales@multitech.com

EMEA - United Kingdom
+(44) 118 959 7774 | sales@multitech.co.uk

MultiTech Website:
www.multitech.com

MultiTech Support Portal:
https://support.multitech.com/support/login.html